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Request an initial diagnostic session that defines the most suitable path for your organization

IAC begins with diagnosis before proposing a scope of work or path of intervention, because understanding the institutional reality is the first step toward a clearer professional decision. The initial diagnostic session helps to organize the need, define priorities, and direct the organization to the most suitable path: consulting, training, or an integrated path that combines both.

Why we begin with diagnosis

Why we begin with diagnosis

Not every organization needs the same service, nor the same starting point, nor the same scope. We therefore begin with diagnosis so that the decision is built on a correct understanding, not on general assumptions or ready-made solutions.

  • Understanding the nature of the challenge or institutional objective
  • Determining whether the need is consulting, training, or mixed
  • Clarifying the most pressing priorities
  • Reducing dispersion before moving to a scope of work or initial proposal
  • Directing the organization to the path closest to its reality

When to request a diagnostic session

When this step is the right one

  • There is a clear challenge, but the most suitable path has not yet been decided
  • There is a need to develop governance, systems, or performance without clarity on the starting point
  • There is a desire for a training program, but what is required has not yet been practically defined
  • There is more than one need within the organization and priorities must be arranged
  • The organization wishes to understand whether the most suitable is a specific service or a multi-track intervention

What the session covers

What the initial diagnostic session covers

The session focuses on an organized initial understanding, not on entering into detailed execution or making unconsidered promises. It usually includes:

The nature of the organization, its sector, and its institutional context

The current challenges or the objectives to be reached

What has been accomplished previously, if any

The level of readiness or institutional maturity

The path closest to the need: consulting, training, or integrated

The proposed next step after the session

What happens after sending the request

What happens after sending the request

After the request is sent, it is handled through a clear sequence that helps direct the organization more precisely.

  1. 1

    Receiving the request

    IAC reviews the initial information provided in the form.

  2. 2

    Initial triage of the need

    It is determined whether the request relates to consulting, training, a mixed need, or an inquiry that needs initial guidance.

  3. 3

    Contact to arrange the session

    Contact is made through the appropriate channel to confirm the details and coordinate the session.

  4. 4

    Holding the initial session

    Priorities, context, and possible options are discussed in a concise and clear professional manner.

  5. 5

    Directing the organization to the next step

    This may be moving to a suitable service or track page, a training program, an initial scope proposal, or a request for additional information when needed.

Session request form

Send the session request

The clearer the initial information, the more precise and effective the starting point.

If the organization knows its need more precisely, it can move directly to Consulting Services, Training & Capacity Building, Our Methodology, or Contact Us.

Frequently asked questions

Frequently asked questions

No. The purpose of the session is to understand the need and define the most suitable path before moving to any scope of work or execution step.
No. It can be used for consulting requests, training, mixed needs, or when the organization is not yet sure of the suitable path.
Not necessarily. A brief description of the challenge or objective is enough, and the session then helps organize the picture and define the starting point.
No. This page is dedicated to starting the diagnosis and defining the direction, not to making prior promises of an outcome, accreditation, or certification.
This page is dedicated to starting a diagnostic path that helps understand the need and define the most suitable path. The contact page is dedicated to general communication and direct inquiries.